Our contact details
Contact form – Click here
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Forum / Discord server / Donation / website
We also receive personal information indirectly, from the following sources:
Secured website, game server and discord
We use the information that you have given us in order to identify players donating to the server for example or if you have contacted us via our website to ask for support in game or through discord.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are :
(a) Your consent. You are able to remove your consent at any time and we will be happy to delete your information should you so request.
(b) We have a legal obligation
(c) We may need it to offer game support
How we store your personal information
Your information is securely stored for only as long as we have to legally keep information for tax purposes. Then we will then dispose your information by [removing it from all our systems and deleting it].
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us using our contact form link – HERE
Although we make every effort to monitor this email address frequently please allow us 24 – 48 hours to respond to your email or contact Aj via discord.